Vivid Mortgages Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of your personal information. As a licensed mortgage broker, we comply with applicable federal and state privacy and data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
What we collect on this website, and why: the personal information collected on www.vividmortgages.com is what you enter into a contact, quote, callback or chat form — your name, email address, telephone number, and any loan details or message you choose to include — together with the date and time of the submission, the page it was submitted from, your IP address and your browser user agent, which we record so we can evidence any consent you gave us. We use that information for one purpose: to respond to your inquiry and prepare mortgage options for you. We do not sell it, and we do not buy or rent lead lists. This website does not ask for your Social Security number or bank account details; those are collected only inside ARIVE, our secure loan origination system, if and when you choose to begin a full application.
We collect nonpublic personal information as necessary to provide mortgage brokerage services.
When you apply for a mortgage loan, you will be redirected to our secure third-party Loan Origination System, ARIVE , where your loan application is completed and processed.
Loan application data is collected and stored within that secure system.
With wholesale lenders and financial institutions to process your loan
All third parties are required to maintain appropriate confidentiality and data security safeguards.
Under federal law, financial institutions must disclose how they share personal information.
You may contact us with any questions regarding our information-sharing practices.
We maintain administrative, technical, and physical safeguards to protect your personal information, including:
Loan application information submitted through ARIVE is transmitted via secure encrypted connection.
You may disable cookies in your browser settings; however, some features may not function properly.
Our website may contain links to third-party websites, including our loan application portal. We are not responsible for the privacy practices of third-party websites.
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Consumers may verify our licensing status at: https://www.nmlsconsumeraccess.org
Mobile information and SMS consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or lead generators, and are never rented, transferred, or sold.
If you opt in to text messages, we use your mobile number only to send the inquiry follow-ups, appointment reminders, and application and loan status updates described in our SMS Consent policy — never third-party marketing. Consent to receive text messages is never a condition of purchasing any property, goods, or services, or of receiving a quote or mortgage. You may withdraw consent at any time by replying STOP, or reply HELP for assistance. Message frequency varies. Message and data rates may apply. Carriers are not liable for any delayed or undelivered messages.
Our full text messaging program terms, including the exact consent language shown beside the checkbox on our forms, are published at https://www.vividmortgages.com/sms-consent.
Effective date: August 17, 2026. Questions about this Privacy Policy, or about how to stop receiving text messages? Call us at 800-880-8557 or email [email protected].
